Creative Creations

Welcome to 5:23 Creative Creations . We are a family-owned business that takes pride in offering appealing and unique favors for all occasions, supported by warm personal service. We cherish what we do, from the products we make in our facility to the jobs we provide our associates. We have owned 5:23 Creative Creations since 2018, bringing decades of valuable experience and a fresh perspective to a company that’s been a recognized leader in the perfect gift for that special occasion. We are passionate about providing unique favors and gifts for a variety of special occasions, paralleling those we have experienced as a family . I have been asked so many where did I get the name 5:23... and what many do not know is that I was actually born May 23 .... and that is 5:23. Thank you for allowing 5:23 bring a smile to that special someone's face with our handcrafted items. Our Products: Personalization and variety set us apart from so many other favor and gift retailers. With customization, your items can have a much more personal touch. You’ll find a variety of options to make your items unique, from adding names, dates, and photos to selecting color and design options and more. Your special event, whether it’s a wedding, a baby or bridal shower, or a birthday or anniversary party, is important to us, and we take care to supply much of what you’ll need to impress your guests. When browsing our store, you’ll find that we have an expansive selection of high-quality favors, gifts, supplies, and decorations. We’re proud to offer many exclusive designs and collections that distinguish Beau-coup from other brands. Our emphasis on innovation has allowed us to be a trendsetter for nearly two decades. Our Values: The values that guide the way we conduct business boil down to emphasizing the importance of our customers, our employees, and our community. We aim to provide a positive customer experience with each interaction. This includes offering competitive pricing on our products, providing speedy production and shipping so you get your order quickly, and promising excellent customer service to address any questions you may have. Our careful inspection process ensures that each order is made exactly right the first time so that your experience never falls short of your high expectations. We love knowing that we play a role in putting smiles on the faces of friends and loved ones everywhere when they receive a unique favor or gift made just for them. This customer-centric focus has helped us satisfy customers all around the world, with orders shipped to more than 100 countries! It’s also crucial for us to provide a fun and fulfilling workplace for our employees. Through flexibility, transparency, and opportunities for learning and growth, we strive to promote an action-oriented and collaborative environment that keeps the engine of our business chugging along smoothly. Finally, we believe it is important to serve as a positive pillar of the community. Because we make our products right here in the U.S, we’re able to provide fulfilling career opportunities to hundreds in our area. s.

Depending on your order type, your product(s) will ship out within 1–15 business days. Product Delivery generally takes 2-6 business days after production is completed, depending on location. We ship our products with small parcel carriers (FedEx, etc) or by our LTL truck service (for larger pre-assembled dividers). Once you order is placed, we only allow a 2 hour window for changes and cancellations. Changes or cancellations outside the 2 hour window will then have a 20% return fee incurred. See our return policy here. roducts delivered in this method will arrive via a small-parcel carrier such as FedEx, UPS, or USPS. A physical street address is required for all addresses except those being shipped to an APO or FPO, as we do not ship to P.O. boxes. Standard shipping rates for ground delivery apply to the 48 Contiguous United States only. Shipments to Alaska, Hawaii, APO/FPO, and Puerto Rico require Next Day Air or 2 Day Air and may incur an additional charge. All other countries and U.S. Territories are considered International. International orders are shipped via FedEx International and additional charges will apply. Each product will show availability for international shipping on the product page. If something doesn’t work out, you can send most items back within 30 days of delivery.* Start the return process within 30 days of receiving your item. We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories. Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc. We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product. Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item. (See Product-Specific Return Policies for exceptions)

After your payment is processed, you will receive a personalized link from PayPal to complete the sign-up process on the 5:23 Creative Creations site to enter your preferred email address to receive eScribir / 5:23 Creative Creations emails. After you complete this step, you will receive a welcome message with an access link. 5:23 now accepts after pay along with all major credit cards. Financial Data and Security Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase products or services from the Site. All financial information is stored by our payment processors such as Amazon Payments, PayPal, and others, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.